Package includes: 1 x Inflatable water slide 1 × Carrying bag 1 x Waterpipe 1 x Repair kit 5 x Ground stake 1 x Manual

● Includes double slides climbing wall basketball hoop splashing pool and tunnel
● Splashing pool water cannons and slides provide a variety of watery activities
● Premium oxford materials and reinforced stitching for long-lasting service life
● Large playing area supports 6 children and inflatable parts can hold up to 300lbs (individual weight capacity: 100lbs)
● Long hose brings a lot of convenience to adding water for endless fun
● Carrying bag makes it easy and portable to transport and storage
● A pack of repairing accessories (6 repair patches) for easy maintenance
● 6 ground stakes ensure safe and stable placement

Note:
1. The product needs a constant supply of air from the blower. It is normal that some air （bubbles） comes from the fabric's surface and seams.
2. It is normal that some water to leak from the edge of the splashing pool.
3. Please make sure the product is completely dry before storage.
4. Please keep it in a dry and ventilated place when not in use.

● Endless Fun from the Water: This inflatable pool water slide can be used as a water park by connecting the water hose which keeps your kids away from the sweltering summer. Kids can whizz down the slippery slide with sprinklers into a refreshing splash pool. Besides the direction of the water cannon is changeable for versatile use and extra fun.
● Multiple Ways of Entertainment: There are plenty of play areas and rich amusement facilities such as double water slides climbing wall basketball hoop splashing pool interesting tunnel. All these play areas give your child a happy childhood and develop their basic abilities. Additionally it keeps kids away from electronic games and promotes children's health.
● Durable Materials and Security Guarantee: Made of high strength oxford fabric and PVC coating the jumping castle with exquisite sewing features excellent tear resistance water resistance for longevity. The connecting area with ventilated net protects the safety of children. Compared with ordinary slide handrails these handrails are upgraded and heightened to give kids protection.
● Easy to Set up and Take Down: This giant inflatable water castle takes only a few minutes to inflate by using a 780W air blower (Blower Not Included). You can store this compact bouncer in a carrying bag after deflating. It is suitable for outdoor and indoor including living room backyard playground parks and more places. It can hold 6 children and can bear 300lbs when inflated (individual weight capacity: 100lbs).
● Sweet Accessories: All required accessories and detailed instructions are included in the package. A pack of repairing accessories (6 repair patches) for easy maintenance. 5 ground stakes and 4 blower stakes for stable placement. A water pipe for extra convenience. A carrying bag for easy transportation.

• Color: As the picture shows
• Material: Oxford cloth PVC
• Overall size: 224.5" x 203" x 94.5" (L x W x H)
• Size of long slide: 24" x 75" (W x H)
• Total weight capacity of inflatable parts: 300lbs
• Maximum individual weight capacity: 100lbs
• Suitable age: 3-10 years old
• Recommended air blower: 780W (not included)
• Net weight: 52lbs
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)