Introducing the ZWILLING SharpBlock with KIS Technology - the self-sharpening knife block designed to keep your FOUR STAR® knives at the perfect sharpness. Not only does this innovative knife block protect your knives against damage, but it also eliminates the need to sharpen them manually. With its built-in ceramic sharpeners arranged at the ideal sharpening angle, each time you remove or replace a knife, its edge is automatically aligned. The result? Knives that are always sharp and ready for use without any additional effort.

As a modern kitchen specialist, ZWILLING J.A. Henckels has put over 285 years of cutlery expertise into this new cutting-edge knife block. Tailor-made for FOUR STAR knives, this knife block is designed to maintain the superior sharpness of their ice-hardened blades. Precision-forged from a single piece of special formula stainless steel, FOUR STAR knives offer exceptional balance for safe, fatigue-free cutting. With the FOUR STAR Self-Sharpening Knife Block, sharp knives are always within reach for effortless, quick, and precise prep work. Plus, the block's handsome wood grain and sophisticated stainless steel add aesthetic appeal to your countertop. Remember, sharp knives are safe knives, and the ZWILLING SharpBlock with KIS Technology ensures your knives are always in their best condition.

• Set Contents: 4" Paring Knife, 6" Utility, 8" Chef's Knife, Self Sharpening Knife Block, Shears
• Innovative block with self sharpening technology has slots dedicated to keeping fine edged knives always sharp and ready for use, without extra work
• Ergonomic polypropylene handles permanently bonded for seamless accuracy and gaps
• SIGMAFORGE knife is forged from a single piece of Special Formula High-Carbon NO STAIN stainless steel
• Ice-hardened FRIODUR blade starts sharper, stays sharper longer, and has superior resilience
• Precision-honed blade and laser-controlled edge ensures ideal cutting angle for sharpness and durability
• 57 Rockwell Hardness = excellent edge retention
• Manufactured in Germany

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
• Unused and unopened with all original packaging, tags, and labels
• In original condition (no signs of wear, damage, or use)
• Complete with all accessories and documentation
• Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
• Custom or personalized products
• Clearance items marked “Final Sale”
• Opened health/beauty products (hygiene regulations)
• Bedding, pillows, or mattresses
• Gift cards or digital downloads
• Used or installed items
• Items damaged due to improper use or handling

How to Initiate a Return
1. Contact us at support@decorolala.com within 21 days of delivery.
2. Provide your order number, item details, and reason for return.
3. Once approved, you will receive an RMA number, a downloadable return label, and return instructions.
4. Package the item securely and clearly mark the RMA number on the exterior.
5. Ship the item back using the carrier specified in your return instructions.

Refund Details
• Items are inspected upon arrival at our warehouse.
• Approved refunds are issued to the original payment method within 7 business days of inspection.
• Shipping fees are non‑refundable.
• Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
• Defective, damaged, or incorrect items: We cover return shipping.
• All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages
If your package is lost in transit, we will replace it at no cost, provided the correct shipping address was entered at checkout.
Carriers may require up to 21 days to complete a lost‑package investigation. Once the package is confirmed lost, we will issue a refund or replacement immediately.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Decorolala
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 795‑7676
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)