● Multi-color LED light with various modes to choose from
● Adjustable speed and adjustable brightness for customized light show
● Remote control and APP control for easy operation
● Integrated power strip with proper distance for convenient charging
● 2-tier headboard enlarges storage space for phones tablets glasses and books
● 4 fabric storage drawers keep your bedroom clutter-free and organized
● Equipped with smooth rolling casters for easy movement
● Premium linen fabric/velvet and high-density sponge for enhanced coziness
● Upholstered headboard provides comfortable back support for you
● Heavy-duty metal bed frame is not easy to deform or wobble
● Slatted bed matches twin/full/queen size mattress no box spring needed
● Modern appearance adds a different flair to your home
● Snap-on connection helps you shorten assembly time
(Full/queen:
● 5 middle support legs ensure higher stability and reliability
● Noise-free foam on the metal beam for peaceful night's sleep)

● Enhanced Lighting Experience: The platform bed comes with integrated LED lights controlled through a user-friendly app and remote to select different colors and brightness levels enhancing your bedroom atmosphere.
● Storage Headboard with Charging Station: The integrated charging station on the headboard includes 2 AC outlets and 2 USB ports providing flexible power source for multiple devices. Besides the storage headboard keeps bedtime essentials within reach.
● Fabric Drawers for Organization: 4 pull-out drawers provide ample space for bedding clothes and other sundries keeping your bedroom clutter-free. Moreover the upgraded fabric drawers with liners simplify assembly process and are not easy to deform.
● Robust Metal Construction: Built with 11 powder-coated metal slats this twin size/full size/queen size bed frame ensures even weight distribution and supports up to 440 lbs/880 lbs/1100 lbs. In addition the metal support legs further enhance stability. (Full/queen: The noise-free foam helps in achieving undisturbed sleep.)
● Style Meets Comfort: Upholstered in breathable linen fabric/soft velvet the LED bed frame combines elegance with unmatched comfort. Its timeless design with contemporary touches complements different interior styles making it a standout piece in your bedroom.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)