Please note visual imperfections are final and cannot be returned.

This product may have minor visual imperfections, though this will not affect the product's performance.

For centuries, cooks have taken advantage of the natural heat retention and redistribution properties of cast iron. Staub builds on this tradition with our enameled cast iron cookware. The black matte enamel inside and cooking surface create a culinary advantage for better browning, braising, and roasting. The colorful enamel outside adds flair to your kitchen and table. Safe for use on all types of heat sources, including gas, electric, and induction, and oven safe up to 500°F (260°C). Chip resistant and dishwasher safe. Made in France.

To barbecue a premium cut of meat, many experts recommend a grill pan. Staub's grill pan is a healthy way for you to fry or grill meat, fish, and vegetables while retaining the characteristic barbecue aroma. The pan is square-shaped with a practical short handle. The cooking surface is ridged to give food that characteristic grilled look. The American grill pan measures 26 x 26 cm (10 x 10 in) and is 4.7 cm (2 in) high. It is made of cast iron and suitable for any heat source. It retains heat and then disperses it evenly during cooking. The pan is robust and scratch-resistant. With each use, its special features become increasingly evident.

• Guaranteed grilling stripes thanks to the special grooves on the pan.
• Guaranteed grilling stripes thanks to the special grooves on the pan
• Perfectly juicy and tender frying of steaks, chicken, and turkey fillets
• Grilling grooves collect the fat
• Suitable for all types of hobs, including induction, and can also be used in the oven/grill
• Cast iron is durable and easy to clean
• Oven safe up to 500°F (260°C)
• Dishwasher safe, hand wash recommended
• Made in France

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
• Unused and unopened with all original packaging, tags, and labels
• In original condition (no signs of wear, damage, or use)
• Complete with all accessories and documentation
• Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
• Custom or personalized products
• Clearance items marked “Final Sale”
• Opened health/beauty products (hygiene regulations)
• Bedding, pillows, or mattresses
• Gift cards or digital downloads
• Used or installed items
• Items damaged due to improper use or handling

How to Initiate a Return
1. Contact us at support@decorolala.com within 21 days of delivery.
2. Provide your order number, item details, and reason for return.
3. Once approved, you will receive an RMA number, a downloadable return label, and return instructions.
4. Package the item securely and clearly mark the RMA number on the exterior.
5. Ship the item back using the carrier specified in your return instructions.

Refund Details
• Items are inspected upon arrival at our warehouse.
• Approved refunds are issued to the original payment method within 7 business days of inspection.
• Shipping fees are non‑refundable.
• Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
• Defective, damaged, or incorrect items: We cover return shipping.
• All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages
If your package is lost in transit, we will replace it at no cost, provided the correct shipping address was entered at checkout.
Carriers may require up to 21 days to complete a lost‑package investigation. Once the package is confirmed lost, we will issue a refund or replacement immediately.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Decorolala
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 795‑7676
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)