● Solid slats support accounts for reliable structure
● Middle support legs with adjustable foot pads for higher stability
● Non-slip foot pads prevent the floor getting damaged
● Unique button tufted headboard highlights the bed frame
● High density sponge padded headboard for ultimate comfort
● Skin-friendly velvet surface is easy to clean and maintain
● Enough under-bed storage space allows for easy cleaning
● Simple and modern design matches well with interior decoration
● Perfect addition for bedroom guestroom dorm and apartment etc
● Easy to assemble under the guidance of instruction

● Solid Slats Support Built to Last: Made of sturdy wooden slats the platform bed features good bending resistance and excellent durability. Besides there are intermediate metal legs with adjustable foot pads for higher stability ensuring great weight capacity up to 1000 lbs.
● Designed for Optimal Comfort: The headboard is covered with high quality velvet that is characterized by good tactility and skin-friendly touch. Moreover filled with high density and soft sponge the upholstered bed frame gives you comfortable user experience whenever you want to rest and sleep on the bed.
● Noise Free and No Box Spring Needed: Supported by thicken slats the bed frame is not easy to wobble or squeak thus to give you restful night's sleep. More it is compatible with full size/queen size mattress (not included) and no additional foundation or box spring needed. 6" clearance from bed to ground makes it easier to clean the room.
● Stylish Button Tufted Headboard: Its golden metal frame with unique button tufted embellishment delivers perfect visual effect add charming to your home. Whether used in the bedroom guestroom dorm and apartment this upholstered bed frame will undoubtedly be an ideal choice.
● Guide for Assembly and Easy Clean-up: The bed frame is easy to put together which only requires simple tools. Under the guidance of clear instruction you can assemble the bed frame without effort. In addition the smooth surface will not take you much time in daily maintenance. Overall Dimension: 77" x 56.5" x 45.5" (L x W x H)/83" x 62.5" x 45.5"(L x W x H)

• Color: Gray
• Material: MDF Wood Velvet Sponge Metal
• Size: Full Size
• Overall Dimension: 77" x 56.5" x 45.5" (L x W x H)
• Recommended Mattress: Full (not included)
• Recommended Mattress Thickness: 10" -12"
• Net Weight: 67 lbs
• Weight Capacity: 1000 lbs
• Size: Queen Size
• Overall Dimension: 83" x 62.5" x 45.5" (L x W x H)
• Recommended Mattress: Queen (not included)
• Recommended Mattress Thickness: 10" -12"
• Net Weight: 73.5 lbs
• Weight Capacity: 1000 lbs
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)