● 4 open compartments for different items storage
● Hidden space for privacy protection
● Hydraulic rods with the triangular structure for a noiseless and child-friendly design
● Bring ultimate comfort with an upholstered headboard
● Easy to flip headboard down with flexible metal hinges
● Prevent the headboard from accidental opening with practical magnetic catch
● Keep the mattress in place with slightly raised footboard
● Come with 1000 lbs weight capacity with study slats and metal frame support
● 5 extra support legs with adjustable foot pads for additional stability
● Sleep without noise thanks to its noise reduction foams
● 6 inches clearance from the floor for easy cleaning
● Convenience to assemble with hook and loop fasteners
● Safe to use with anti-toppling device
● Fit full/queen mattress (not included) with a thickness of 10"-12"

● More Space More Convenience: Vary from normal bed frames this mattress foundation comes with a storage headboard that features a hidden space and 4 open compartments not only protecting your privacy but keeping items close to hand. And the premium hydraulic rods allow you to open/close the headboard safely.
● Velvet Upholstered Headboard: Covered with skin-friendly velvet fabric and padded with high-density sponge the upholstered headboard provides you with a comfortable leaning experience. And the slightly raised headboard prevents the mattress (not included) from falling.
● 1000 lbs Mattress Foundation: Supported by 12 strong plywood slats and sturdy metal frame this modern upholstered bed ensures 1000 lbs max load capacity. Likewise the 5 additional support legs with adjustable foot pads add extra stability while keeping balance.
● Better Sleep Less Noise: There are multiple noise reduction foams on the bed frame that is aimed to avoid squeaking sounds for better sleep. After getting up the 6 inches clearance from the floor is convenient for you to clean and create extra storage space as well.
● Installation You'll Love: The hook and loop fasteners help you to connect the slats easily for quick installation. In the last step of assembly you can use the anti-toppling device to firmly attach the headboard to the wall for security. No box spring is required. This mattress foundation matches a 10"-12" full/queen size mattress (not included).

• Size: Full Size
• Color: Rustic Brown + Grey
• Material: Metal Plywood MDF Velvet Fabric Sponge
• Overall Dimensions: 82" x 55.5" x 41.5" (L x W x H)
• Dimensions of Large Compartment: 20.5" x 4" x 8" (L x W x H)
• Dimensions of Small Compartment: 12" x 4" x 3.5" (L x W x H)
• Dimensions of Enclosed Compartment: 54.5" x 4" x 12" (L x W x H)
• Clearance from Floor: 6"
• Recommended Mattress (NOT Included): 10"-12" Full Size Mattress
• Weight Capacity: 1000 lbs
• Net Weight: 89 lbs
• Size: Queen Size
• Color: Rustic Brown + Grey
• Material: Metal Plywood MDF Velvet Fabric Sponge
• Overall Dimensions: 88" x 62" x 41.5" (L x W x H)
• Dimensions of Large Compartment: 24" x 4" x 8" (L x W x H)
• Dimensions of Small Compartment: 12" x 4" x 3.5" (L x W x H)
• Dimensions of Enclosed Compartment: 60.5" x 4" x 12" (L x W x H)
• Clearance from Floor: 6"
• Recommended Mattress (NOT Included): 10"-12" Queen Size Mattress
• Weight Capacity: 1000 lbs
• Net Weight: 97.5 lbs
• Package Includes:
• 1 x Bed Frame
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)