● Comes in 2 packages and the delivery time may vary from per box
● Solid wooden slats are strong enough to support bed frame
● Extra metal legs in the middle of the bed for better support
● Large pull-out drawer bring much convenience to store daily items
● The drawer comes with smooth rolling casters for free mobility
● Soft sponge filling and linen fabric headboard for comfortable user experience
● 2-position adjustable headboard is compatible with 8"-12" mattress
● Can be used with full/queen size mattress no box spring needed
● Clean lines and elegant design add a modern feel to your bedroom
● Suitable for bedroom guestroom dorm or apartment etc
● The wooden slats come with hook and loop fasteners for easy assembly

● Sturdy Wooden Construction: Made of solid wooden slats with tight connection this bed frame is stable and durable enough to support long-lasting use. Additionally sturdy middle metal legs provide enhanced support which enables the platform bed to hold up to 660 lbs. Note: Shipped in 2 boxes and you may receive them in different days.
● Bed Frame with Drawer: There is a pull-out drawer underneath the bed frame to store your out-of-season clothes bedding or other sundries further enhancing space utilization. And the drawer is equipped with flexible wheels for easy sliding in and out. Also 8.5" under-bed space gives you additional storage space.
● Adjustable and Upholstered Headboard: The headboard can be adjusted to 2 different heights (45"/48.5") to suit your mattress better and the recommended mattress thickness is 8"-12" (not included). The upholstered headboard in gray linen fabric is filled with high density sponge for optimal comfort.
● No Box Spring Needed: Thanks to the thicken wood slats the bed frame is not easy to wobble or squeak when you roll over on it. What's more full size/queen size mattress (not included) can be put on the upholstered platform bed frame directly with no box spring needed.
● Stylish Design and Guide for Assembly: Whether you want to use it as the centerpiece for the bedroom or an extra bed for guests the modern bed base is a great option. The wooden slats come with hook and loop fasteners for easy assembly. Overall Dimension: 78.5" x 54" x 45"/48.5" (L x W x H)/84.5" x 60.5" x 45"/48.5" (L x W x H)

• Color: Gray
• Material: MDF Plywood Linen Fabric Sponge
• Overall Dimension(Full Size): 78.5" x 54" x 45"/48.5"(L x W x H)
• Overall Dimension(Queen Size): 84.5" x 60.5" x 45"/48.5" (L x W x H)
• Inner Size of Drawer: 45.5" x 20.5" x 5" (L x W x H)
• Height of Under-bed Space: 8.5"
• Recommended Mattress Thickness: 8"-12"
• Net Weight(Full Size): 84 lbs
• Net Weight(Queen Size): 90 lbs
• Weight Capacity: 660 lbs
• Box Qty: 2(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)