● Features:
● Upholstered headboard with comfy filling sponge improves your leaning experience
● Wingback headboard is covered with breathable fabric for extra comfort
● 12 plywood slats form a ventilated platform for mattress
● Embedded design helps to keep mattress in place
● Robust support legs with adjustable foot pads ensure extra stability
● 2 side pockets offer extra storage space
● 6.5" clearance allows for easy cleaning

● Luxurious Comfort: Experience the perfect blend of comfort and elegance with the bed frame featuring a plush wingback headboard. The soft-padded design provides a cozy backrest for your night-time reads or relaxing morning rituals giving it a blissful experience.
● Wooden Slat Support: The full/queen bed with robust wooden slat system not only promotes airflow to refresh your mattress but also eliminate the need for any bulky box springs ensuring a restful supportive sleep every single night.
● Utilize the Under-bed Space: The platform bed is raised from floor by 6.5 inches allowing for extra storage space. More importantly it also leaves enough clearance for vacuuming and floor cleaning.
● Enhanced Stability: Sleep soundly knowing that our bed frame is engineered for the ultimate in stability. From the solid rubber wood legs to the strong center support every detail is crafted to provide you with a sense of security and peace of mind.
● Humanized Details: Enjoy extra convenience with the 2 side storage pockets keeping remote controls phones or chargers by your side. What's more the adjustable foot pads reduce wobbling making the bed frame adapt to uneven floor.
● Timeless Aesthetics: Transform your bedroom into a space of timeless beauty with our bed's headboard upholstered in breathable fabric with exquisite quilting that complements any decoration. It is more than just a piece of furniture – it's a statement of style.

• Color: Gray
• Material: Engineered Wood MDF LVL Linen Fabric
• Weight Capacity: 800 lbs
• Space Between Headboard and Bed Surface: 9"
• Footboard Height: 12.5"
• Space Between Bed and Ground: 6.5"
• Headboard Thickness: 7.5"
• Full Size:
• Overall Dimensions: 77.5" x 58.5" x 42.5" (L x W x H)
• Recommended Mattress Size: 8"-12"
• Net Weight: 69.5 lbs
• Queen Size:
• Overall Dimensions: 84" x 66" x 42.5" (L x W x H)
• Recommended Mattress Size: 8"-12"
• Net Weight: 75 lbs
• Package Includes:
• 1 x Upholstered Bed Frame
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)