● Easy assembly snap lock design makes it easy to assemble
● Foam between the slats and the center bar reduces noise
● 11 robust metal slats make up an ideal platform for mattress
● 5 middle legs offer strong center support for a long service life
● non-slip foot pads prevent the metal legs from scratching the floor
● 12" under-bed clearance is suitable for storage and daily cleaning
● Easy to assemble and no box spring is required

● 1100 LBS Large Capacity: The full-size/queen-size platform bed boasts a large weight capacity of 1100 lbs thanks to the robust metal frame. Made of rustproof coated metal pipes the 11 heavy-duty metal slats and 9 support legs can not only provide a reliable support but also offer a long lifespan.
● Protective and Noise-free Design: The noise-free foam between the slats and the central support bar can effectively reduce friction and noise for a quiet sleep. In addition the protective foot pads of the metal legs can avoid scratching floor or making noise when moving the metal bed frame.
● 12" Under-bed Storage Space: The 12" clearance between the mattress foundation and the floor is enough for storing boxes or suitcases. It gives you extra storage space to tidy up the bedroom. Meanwhile the clearance makes it easy for a vacuum robot to clean up the underside floor.
● No Box Spring Needed: The bed base with headboard and footboard can hold standard full size/queen size mattress and keep it in place. Its slatted platform surface ensures good air ventilation and evenly distribute weight. Thus no box spring is required.
● Easy Assembly: The easy-to-connect snap design of the metal slats makes assembly a breeze. Follow the instructions you can quickly put it together. The assembled metal bed frame with elegant wood grain headboard and footboard will match various modern decorations.

• Color: Black Red Oak
• Material: Metal MDF
• Footboard Height: 28"
• Clearance Between Bed and Floor: 12"
• Max Weight Capacity: 1100 lbs
• Size: Full Size
• Overall Dimensions: 78.5" x 56.5" x 45.5" (L x W x H)
• Net Weight: 51.5 lbs
• Size: Queen Size
• Overall Dimensions: 83.5" x 63.5" x 45.5" (L x W x H)
• Net Weight: 55 lbs
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)