● The HDPE material endures long-lasting use for outdoor chairs
● Strong support up to 330lbs comes with a heavy-duty steel frame
● The ergonomic shape eases sitting during longer gatherings
● The contoured seat and curved backrest provide optimal body support
● Safe round corners ensure bump-free use and prevent accidental scratches on your skin
● Sturdy triangular structure enhances stability and provides strong support
● Anti-slip foot pads keep chairs stable on the floor and protect floor from scratches
● Easy to carry and store with foldable and stackable design
● Wipe-clean surface simplifies cleaning time
● Built-in handle enables effortless carrying for easy transport
● Lightweight construction helps move seating between events
● Indoor and outdoor use suits many seating occasions
● No assembly is needed

● All-Weather HDPE Material: Crafted from premium HDPE material these foldable plastic chairs feature waterproof scratch-resistant and anti-fading properties with non-deformation performance for long-lasting outdoor use. In addition the smooth wipe-clean surface removes stains effortlessly with just a cloth.
● Reinforced Seating Support: Built on a heavy-duty steel frame this folding chair supports up to 330lbs. Its sturdy triangular structure stops wobbling and boosts long-term stability. Moreover anti-slip foot pads help them stay firmly in place while preventing scratches on your floors.
● Ergonomic Support Comfort Seating: These patio folding chairs boast a well-shaped curved backrest that perfectly fits the contour of your back. Its natural line matching seat tightly follows your body's natural curves bringing all-around snug contact. It creates strong body support to ease muscle soreness and cut down fatigue.
● Flat Folding Convenience: These portable folding chair collapses flat with simple operation for lightweight transport and convenient on-the-go use. Besides multiple chairs can be stacked compactly together to greatly save your indoor and outdoor storage space.
● Indoor Outdoor Seating: From home dining and office meetings to weddings and picnics these folding patio chairs adapt easily to a wide range of occasions. They work well for indoor and outdoor setups alike making them a smart seating solution for parties conferences camping trips and other temporary commercial events.

Return Window
You may request a return within 30 days of receiving your order.
After 30 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)