● 16 pcs/13 mins provides efficient ice making
● Machine yields 34 lbs/24H with 1.7 lbs basket capacity
● Adjustable ice thickness offers 13 customized levels for personalizing your cube
● Select thin medium or thick for slow melting crystal clear fast chilling
● Peaceful environment results from ≤42dB low noise operation
● 24H reservation function ensures ice is ready for your morning
● Press and hold the "-" button for more than 5s to enter the timer settings
● Set the time machine starts automatically for absolute convenience
● Long press "+" button 5s to activate the self-cleaning convenience
● System completes 20-minute deep cleaning to ensure absolute purity
● Bottom drain hole allows for quick water drainage
● Simple operation displays add water reminder and ice full indicator
● 2 ways to add water allow for flexible refilling
● 1.5L external and removable water tank (recommended) enables quick refills
● Manual pouring works seamlessly with the internal water tank
● What's in the box includes ice cube maker ice scoop and ice basket
● The clever built-in slot organizes the ice scoop for easy access

● Rapid Ice Production: This countertop ice maker perfectly produces 16 clear square ice cubes in just 13 minutes and up to 34 lbs daily. It ensures a continuous supply of high-quality ice to keep your drinks chilled for home parties and office use.
● Customizable Ice Thickness: Offering 13 customizable thickness levels the square ice cube maker allows you to tailor your drinks. You can choose thinner ice for fast chilling or opt for thicker slow-melting cubes that perfectly preserve whiskey.
● Dual Fill Options: Designed for ultimate convenience this ice maker machine features 2 water-filling options. We highly recommend using the 1.5L external tank for effortless refilling or you can manually add water to the internal tank.
● Smart Reservation System: A 24-hour reservation function allows you to schedule ice production overnight ensuring a fresh batch is ready for your morning iced coffee. Plus this portable ice machine features smart indicators that instantly alert you when the ice basket is full or when water needs to be refilled.
● Effortless Self Cleaning: Activating the built-in function on this self-cleaning ice machine runs a thorough 20-minute deep clean to ensure every cube remains fresh and safe. Furthermore operating at a whisper-quiet ≤42dB it works efficiently without disrupting your daily life.

Color	Black
Material	ABS PP Copper
Overall Dimensions	8.5" x 12" x 16"
Length of Power Cord	6 ft
Net Weight	15.5 lbs
Voltage	115V
Frequency	60Hz
Current	2.2A
Daily Ice Production	34 lbs
Ice Storage Capacity	1.7 lbs
External Water Tank Capacity	0.4 Gal/1.5L
Operating Cycle	6-13 Mins
Ice Type	Cube
Sound Level	≤42dB
Operating Temperature	50℉-109℉/10℃-43℃
Box Qty	1(May vary by batch)
Is Assembly Required	No
Package Includes	1 x Countertop Ice Maker
	1 x Ice Basket
	1 x Ice Scoop
	1 x Instruction

Color	Black
Material	ABS PP Copper
Overall Dimensions	8.5 inches x 12 inches x 16 inches
Length of Power Cord	6 ft
Net Weight	15.5 lbs
Voltage	115V
Frequency	60Hz
Current	2.2A
Daily Ice Production	34 lbs
Ice Storage Capacity	1.7 lbs
External Water Tank Capacity	0.4 Gal/1.5L
Operating Cycle	6-13 Mins
Ice Type	Cube
Sound Level	≤42dB
Operating Temperature	50℉-109℉/10℃-43℃
Box Qty	1(May vary by batch)
Assembly Required	No
Warranty	Manufacturer

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)