● Kids driving mode with 2 speed settings to boost independence
● Parent control mode with 3 speed settings for increased security
● Steering wheel with buttons to control horn sound and music switch
● Integrated ABC teaching storytelling and music play for endless fun
● Connect external devices via USB and MP3 ports for more entertainment
● Back storage compartment to hold your kid's belongings for easy access
● Long-lasting playtime with 2 powerful motors and a 12V rechargeable battery
● Equipped charger for easy charging with overcharge and overload protections
● Soft start and 15° climbing functions as enhanced safety features
● Bright LED headlights add a touch of eye-catching elegance
● Comfortable seat with adjustable safety belt for personalized comfort
● Secure door locks and puncture-proof wheels ensure safe and smooth ride
● ASTM and CPSIA compliant perfect gift for children aged 3+ years old

● Double Driving Options: This ride on truck car offers your child the freedom to take the wheel using the easy-to-operate steering wheel and foot pedal. Alternatively you can take control of the car with the included remote giving you peace of mind.
● Unlimited Entertainment: Featuring ABC teaching storytelling music and LED lights the 12V electric vehicle provides toddlers with endless fun. With MP3 and USB ports you can connect external devices for even more entertainment while cruising.
● Marry Comfort with Safety: The off-road UTV truck prioritizes your child's comfort and safety with adjustable safety harnesses and lockable doors. Moreover the puncture-proof wheels soft start function and 15° climbing capability ensure a smooth and secure driving experience.
● Practical Storage Solution: Boasting a convenient storage compartment this ride on truck promises a stress-free ride. It provides ample storage space for children's toys snacks drinks and books while helping them develop a good organization habit from a young age.
● Off-Road UTV for Children: The ride on toy complies with ASTM and CPSIA standards making it an ideal gift for kids aged 3+ years old. With a 12V rechargeable battery your child can enjoy uninterrupted driving excitement. It is easy and safe to charge with the included charger thanks to overload and overcharge protections.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)