● Multi-layer structure keeps food fresh for up to 4 hours
● Keeps food cold or warm with a -40-212°F temperature range
● 91 qt volume offers spacious storage for a variety of meals
● 12 shelf slots for a customizable shelf configuration
● The door swings open 270 degrees for access
● Door latches shafts and sealing strips prevent heat escape
● Top with grooves and bottom stacking structure for easy use
● Built-in handles provide additional convenience
● Non-electric for flexible use in the great outdoors
● Ideal for various activities such as parties picnics and camping

● Multi-Layer Construction: This front-loading food warmer features a robust multi-layered structure with an external PE wall PU insulation sheet and inner PE layer ensuring long-lasting protection and exceptional thermal performance. Its non-electric design provides great convenience.
● Superior Temperature Retention: Featuring a temperature range of -40-212°F the multipurpose food carrier can keep warm or keep cold for up to 4H making it perfect for hot dishes fast food desserts and beverages alike. Note: Please do not put hot and cold food at the same time.
● Customizable Storage Capacity: With a spacious 91 qt volume and 12 shelf dividers this insulated food pan carrier is customizable for H 2.5" × 6 H 4" × 4 or H 6" × 3 adapting to a variety of catering needs. Moreover the stackable design allows for convenient transport and organized storage.
● Safe & Accessible Door System: This catering food warmer boasts a tightly sealed design with door shafts latches and sealing strips that prevent heat loss and spills. With a max opening angle of up to 270° the door promises easy access enhancing usability during busy events.
● Versatile for Vehicles & Events: Suitable for different trunks the non-electric hot box fits comfortably into SUVs pickup trucks and food trucks serving as an excellent choice for your party picnic gathering and camping. Note: Please confirm the size before purchasing.

Color	Black
Material	PP
Product Dimensions	25" × 18.5" × 24"
Internal Dimensions	14" × 21.5" × 20"
Distance between Shelf Dividers	0.8"
Net Weight	33 lbs
Capacity	91 Qt/86 L
Internal Weight Capacity	660 lbs
Overall Weight Capacity	1100 lbs
Weight Capacity of Each Layer	220 lbs
Temperature Range	-40-212°F/-40-100°C
Holding Timer	4 Hours
Box Qty	1 (May vary by batch)
Is Assembly Required	Yes
Package Includes	1 × Food Pan Carrier

Color	Black
Material	PP
Product Dimensions	25 inches × 18.5 inches × 24 inches
Internal Dimensions	14 inches × 21.5 inches × 20 inches
Distance between Shelf Dividers	0.8 inches
Net Weight	33 lbs
Capacity	91 Qt/86 L
Internal Weight Capacity	660 lbs
Overall Weight Capacity	1100 lbs
Weight Capacity of Each Layer	220 lbs
Temperature Range	-40-212°F/-40-100°C
Holding Timer	4 Hours
Box Qty	1 (May vary by batch)
Assembly Required	Yes
Warranty	Manufacturer

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)