● Parent control mode with a handy 2.4G remote control
● Children driving mode with the one-button start design
● Steering wheel control lever and foot pedal for easy operation
● Dual 12V powerful motors for outstanding performance
● Spring suspension system and slow start function for security
● Rechargeable and detachable battery for worry-free use
● Multimedia panel with power display and dashboard with LED lights
● Built-in sounds and lights and wireless connection for more fun
● The steering wheel needs 2 x AA batteries (not included)
● The maximum speed is 3.1 mph and the charging time is 8-12 hours
● 2 doors with locks and gas rods for safety and simple in and out
● Spacious seat with safety belt makes children safe in the car
● Durable and anti-slip wheels for safe and smoothing driving
● Selected quality PP and metal for long-lasting service time
● Straightforward user's manual for easy assembly and use

● Officially Licensed Bentley Bacalar: This licensed Bentley ride-on car features a super cool appearance that appeals to kids a lot. Double doors with locks and gas rods as well as realistic rear mirrors mimic the outlook of a real Bentley. Moreover 2 × 12V powerful motors and a 12V rechargeable battery ensure profound performance.
● Two Modes with Variable Speeds: With 2 modes for option the ride-on toy is suitable for kids of different ages. For younger children parents can use the remote to control the car for them. For older ones they can enjoy a more immersive experience with the functional steering wheel control lever and foot pedal. There are 2 speeds for kids driving mode and 3 speeds for parent control mode.
● Stable and Safe Driving Experience: The toddler electric vehicle is designed with a spring suspension system on rear wheels which offers a more stable driving. Besides the spacious seat with safety belt keeps children safe. And the slow start function avoids frightening kids because of sudden starts.
● Multiple Entertainment Functions: Built with horn sound engine sound music and storytelling this licensed Bentley car allows toddlers to drive with fun. Also you can connect your phones to play kids' favorite songs with the USB port AUX port and wireless connection. Additionally the bright LED lights add to the fun of driving.
● Worry-free Assembly and Charging: This battery powered car for kids comes with detailed instruction and complete accessories for easy assembly. Furthermore 2 various charging ways are available since the battery can be detached for easier charging. Or you can charge the car with the convenient charging hole.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)