● Integrates 7 play settings for kids to jump slide crawl climb and have endless fun
● Exciting slide with extended part for safety
● Quality material and safety design for long-lasting play
● 840D+420D oxford fabric is enduring fade-resistant and easy to maintain
● Double-stitched seams contribute to a strong and tear-resistant surface
● Ventilated protective mesh netting prevents accidental falling
● Heightened slide guardrails for safe descents
● Ready to play in minutes with quick inflation and setup process
● Insert the ground stakes to secure the castle for added stability
● Comes with a storage bag a repair kit 6 ground stakes for your convenience
● Sweet accessories include 50 ocean balls 5 rings a basketball and a hand pump
● Suitable for birthday party holiday events and family gathering allowing kids to have fun anywhere and anytime
● 550W powerful blower for hassle-free setup

● Unleash the Ultimate Playground: Dive into a world of fun with this 7-in-1 inflatable bounce house! Kids can jump climb slide and explore to their heart's content with a jumping house climbing wall slide crawling tunnel ball pit basketball hoop and ring toss game. Hours of laughter and playtime await!
● Built to Last: Crafted with premium 420D+840D oxford fabric this bouncy castle is a fortress of fun that's waterproof wear-resistant and tear-resistant. Double-stitched seams and a 200 lbs support capacity mean it's ready for all the action with each little adventurer limited to 100 lbs.
● Safety is Key: We've got your little ones covered with ventilated mesh walls for clear visibility 2 raised guardrails for extra security and an extended slide for safe descents. Playtime is a breeze with safety at the forefront.
● Setup in a Jiffy: Let's party with friends in no time! Unfold the bounce house connect it to a 550W blower and watch it spring to life. Ground stakes are included for a rock-solid setup so kids can jump without a care in the world.
● All the Trimmings: Your purchase comes with a treasure trove of accessories including a 550W powerful blower a handy carrying bag a repair kit for any mishaps 6 ground stakes for stability 50 ocean balls for the ball pit 5 tossing rings for games an inflatable basketball and a hand pump to keep the fun inflated. It's everything you need for an unforgettable playdate!

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)