● 5-in-1 rainbow bouncy castle is widely loved by children
● Jumping area slides climbing wall and ocean ball pool offer a variety of ways to play
● Pitching game ring-toss game and basketball hoop provide extra enjoyment
● Wear-resistant and water-resistant oxford cloth ensures long and reliable use
● Protective mesh wall around the bouncy castle to protect kids from falling
● 8 ground stakes for easy assembly and firm stand
● Complete accessories including a set of repair kits 50 ocean balls and a carrying bag
● Suitable for indoor and outdoor use: living room kindergarten backyard or poolside
● With powerful air blower and detailed instruction for easier inflation:
1. Unfold the castle on flat ground
2. Fasten the short air outlet
3. Connect the blower (included) and turn on
4. Fix the castle with ground stakes

● All-In-One Bouncy Castle: This luxury rainbow castle contains a variety of features and offers multiple ways to play. The castle includes a bouncy house area two slides an ocean ball pool a basketball hoop and a climbing wall. Children will have fun as they jump and play freely in the bouncy house.
● Premium Material for Long-term Use: This castle is mainly made of 420D Oxford Cloth which is wear-resistant fade-resistant and durable. In addition the bouncer part is covered by a PVC coating and the slide uses 840D Oxford Cloth for further durability and strength.
● Thoughtful Details for Safety: We are committed to providing safe environment for your kids. The slides have raised handrails on the sides. And the all-around mesh wall can prevent children from accidental falls. What's more it also comes with 8 ground stakes to help you fix the castle.
● Suitable for Indoor and Outdoor Use: The rainbow themed bouncy house can be used all year round. In summer children can enjoy the fun of water play outdoors. In winter they can also use the castle indoors. Suitable for backyard park kindergarten this rainbow bouncy castle will create a joyful childhood for your angles.
● Fast Inflation and Easy Storage: With a powerful 735W blower this bounce house can be easily inflated in minutes. All you need to do is take the castle out inflate it and then fix the house with ground stakes. When it's time to deflate you just need to turn off the blower and roll up the castle. Storage bag is convenient for you to carry the castle.

• Color: Multicolor
• Material: 420D Oxford PVC
• Overall Dimension: 151.5" x 128" x 90.5" (L x W x H)
• Recommended Age: 3-10 Years Old
• Individual Weight Limit: 100 lbs
• Max Weight Limit of Inflatable Part: 200 lbs
• Maximum Number of Children for Inflatable Part: 2
• Net Weight: 60 lbs
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)