● Provides a fun hang out space for kids to safely spin or swing into action during playtime
● Easy to set up and storage can be hung from an existing swing set or by two ropes in a tree
● 600D oxford fabric and steel construction ensure great load-bearing capacity
● Long life with anti-aging feature soft ductile and wearable
● Large enough for multiple children to swing and play together
● Adjustable heights to satisfy various needs
● Perfect lounging space to play read listen to music daydream relax
● Resilient and resistant to all types of weather

● Year-round Fun for Children: This giant 40" flying saucer tree swing is popular among children and adults! Its unique design and attractive appearance allow for exciting swinging year-round. There is no doubt that the entire family could harvest happiness from this product.
● Safe Material and Large Capacity: Considering the problems of safety the product is made of the strongest and safest materials such as 600D Oxford fabric PP cloth and an industrial strength steel frame. With a strong load-bearing capacity the swing can handle multiple children at the same time.
● Adjustable Height to Meet Your Needs: The rope is 63 inches long which can be adjusted as you like in the range from 40 to 63 inches. You may adjust the height and choose the most appropriate one for your children to relax as the condition changes.
● Multiple Functions for Various Situations: This kind of tree swing can be used for many purposes such as sitting reading sleeping and playing. It will supply so much fun to both children and parents! It can be used in many places such as in the backyard park on trees swing sets and etc.
● Easy Assembly and Installation: If it's complicated to put together and take apart a swing it cannot be called a good one. Rather the swing was designed with simplicity. Its universal and versatile design allows for quick and painless installation. Just take a moment to hang it from a large tree branch or attach it to a swing set.

• Material: PP Cloth + 600D Oxford Fabric + Hot-Dip Galvanized Steel
• Net Weight: 6 lbs
• Max Capacity: 7000 lbs
• Adjustable Height: 40" ~ 63"
• Diameter: 40"
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)