● High efficiency with 12V battery and 12V dual motors
● Large and anti-slip tires suit for different road surfaces
● Slow start mechanism offers higher stability
● Safety belt and door locks for secure driving
● Complies with ASTM and CPSIA for more reliability
● Kids manual driving mode with 2-level speed control
● Parental remote control with 3-level speed adjustment
● Right-side panel includes power button speed button light switch and direction button
● Steering panel with horn button on the left and music button on the right
● Charging port for safe recharging of the battery
● Bright rear and front LED lights for better racing atmosphere
● USB port and wireless connection for music function
● Suitable for kids over 3 years old

● Excellent Performance: Equipped with a 12V 4.5AH rechargeable battery and powerful dual motors this kid's ride-on truck assures an exhilarating drive with 1.5-2.5 mph speed range. Moreover the 4 large and thickened tires which are shock-absorbing non-slip and wear-resistant navigate through multiple terrains.
● Safe and Realistic Driving: Featuring a safety belt and lockable doors this ride-on car with ASTM-compliant and CPSIA certification allows your little one to zoom around with security. The soft start design also offers considerate protection. Additionally the steering wheel with a horn button rearview mirror and other parts mimicking a real car ensure an authentic driving experience.
● 2 Ways to Control: This versatile ride-on toy offers 2 driving modes. Let your child drive manually (2 speeds: fast/low) or use the included parent remote control (3 speeds: fast/mid/slow) to safely guide them around. The easy-to-operate panel on the right side makes it simple to control the direction and adjust the speed. Just step on to the pedal switch for endless fun!
● Musical and Bright Journey: Enhance your child's ride with an integrated music player which is available for USB port or wireless connection. The media panel on the left also features a battery indicator and allows for volume adjustment. The bright LED lights also contribute to an exciting environment making each ride a cheerful and vivid experience.
● Unique Gift Option: Surprise your child with this dazzling electric ride-on truck which will be an ideal gift for holidays birthdays or special occasions. Suitable for boys and girls aged 3+ years old this vehicle inspires adventurous play while developing motor skills and coordination. Overall dimension: 37" x 24.5" x 25.5" (L x W x H).

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)