● Provide ample space to cook large meals and multiple dishes simultaneously with extra-large 5.1 cu.ft capacity
● Featuring 7 rack positions and a removable wire rack for ultimate flexibility
● Offer versatility for your cooking needs with 4 burners with distinct power levels
● Melt simmer saute deep fry or boil with ease
● 4 burner controllers for great convenience
● Compatible with a wide range of cookware
● Fit aluminum cast iron copper stainless steel glazed glass and ceramic
● Ensure even and efficient heat distribution throughout the entire oven cavity with advanced convection system
● Equipped with 1500W and 2000W heating elements for consistent temperatures
● Choose from 3 oven modes: bake broil and roast
● Enjoy 8 temp adjustments and a 10-120 mins time settings for precise cooking
● Cleaning is a breeze with the residual hot indicator on the cooktop burners
● Please wait until the indicator light turns off before cleaning the surface
● The oven's enamel interior allows for convenient maintenance
● A see-through window and bright lights make it easy to monitor your dishes
● Enhanced stability with the anti-toppling device and adjustable foot pads
● Smooth hinges and convenient handle for well-made details

● Spacious Cooking Space: This large 5.1 cu.ft. oven features 7 rack positions and a removable wire rack making it perfect for big family meals or hosting dinner parties. Whether you're baking a batch of cookies roasting a whole turkey or preparing a multi-course feast this kitchen oven has got you covered.
● Versatile Ceramic Cooktop: Equipped with 4 radiant ceramic burners (2 x 1200W 1 x 2200W 1 x 2500W) this electric stove offers a wide range of heat options to meet your various cooking needs with ease. From melting and simmering to sauting deep frying and boiling this cooktop provides precise and efficient heat control.
● Advanced Convection System: Propel your baking and roasting to perfection with this freestanding electric range's convection system boasting 1500W and 2000W heating elements for even heat distribution and consistent temperature ensuring every meal is cooked just right.
● Flexible Cooking Options: This slide-in electric range stove features 3 oven modes (bake broil and roast) 8 temperature adjustments and 10-120 mins timer which customizes your culinary techniques. Additionally the see-through window and bright interior lights allow you to monitor your cooking progress without opening the oven door.
● Hassle-Free Cleanup: The cooktop's residual heat indicator enhances safety by signaling when the surface is still hot. Wait for the indicator light to turn off before wiping down. Moreover the enamel coating inside the oven simplifies cleaning saving you time and effort.

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)