More freshness is now easy: With the 7-piece ZWILLING FRESH & SAVE vacuum starter set you can now easily start in the world of vacuuming. The big advantage of vacuuming: your provisions stay fresh for up to five times longer compared to storage without vacuum packing. The big advantage of ZWILLING FRESH & SAVE: easy handling, no cables and hoses and a modern design with La Mer color accents.
The star of the set is the vacuum pump with cap. With this practical hand vacuum pump you can remove the air from your ZWILLING FRESH & SAVE vacuum containers quickly at the press of a button. So you can get going straight away, the set already contains the right vacuum containers. First the vacuum box made from glass in the large size. This kitchen canister of high-quality borosilicate glass offers sufficient space for whole meals, large portions of meat, a whole salad bowl or large quantities of vegetables with its 2-liter volume. The vacuum box is airtight and odor-proof, it is also microwave-safe and ovenproof up to 180°C without the lid. As it is dishwasher-safe too, it is easy to clean.
In addition the set contains five vacuum seal bags. These vacuum bags in S, M, and L sizes are resealable and are not only suitable for storing food, but also as sous-vide bags and for marinating. You’ll also find the right marinating aid in the set.

• Thanks to the vacuum function food keeps fresh up to five times longer than conventional storage without vacuum. Flavors and nutrients are safely preserved, food waste is reduced.
• Vacuum-packing at the press of a button in a matter of seconds: the pump stops automatically as soon as sufficient vacuum in the container or bag is reached.
• Safely freeze food and ready meals (vacuum reduces freezer burn)
• Pump has long-life lithium-ion battery, incl. USB charging cable
• Box is ovenproof (without lid up to 180°C), and microwave and dishwasher-safe
• Reusable and BPA-free vacuum seal bags
• Capacity (without lid): Box: 2 l, small bag: 1.25 l, medium bag: 4 l, large bag: 8.5 l
• Materials: Box: BPA-free, borosilicate glass (container), plastic (lid), silicone (valve, seal), bags: BPA-free plastic (bag, zip closure), silicone (valve)
• Easy to link the vacuum containers with the ZWILLING App via the QR code on the lids and bags to track food and shelf life.
• Free app determines the shelf life of vacuumed food and dishes and with the reminder function, tells you in good time as soon as the food should be eaten. Recipes, explanatory videos and a shopping list round out the services the app offers.
• All ZWILLING FRESH & SAVE pumps and lids are compatible with each other

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
• Unused and unopened with all original packaging, tags, and labels
• In original condition (no signs of wear, damage, or use)
• Complete with all accessories and documentation
• Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
• Custom or personalized products
• Clearance items marked “Final Sale”
• Opened health/beauty products (hygiene regulations)
• Bedding, pillows, or mattresses
• Gift cards or digital downloads
• Used or installed items
• Items damaged due to improper use or handling

How to Initiate a Return
1. Contact us at support@decorolala.com within 21 days of delivery.
2. Provide your order number, item details, and reason for return.
3. Once approved, you will receive an RMA number, a downloadable return label, and return instructions.
4. Package the item securely and clearly mark the RMA number on the exterior.
5. Ship the item back using the carrier specified in your return instructions.

Refund Details
• Items are inspected upon arrival at our warehouse.
• Approved refunds are issued to the original payment method within 7 business days of inspection.
• Shipping fees are non‑refundable.
• Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
• Defective, damaged, or incorrect items: We cover return shipping.
• All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages
If your package is lost in transit, we will replace it at no cost, provided the correct shipping address was entered at checkout.
Carriers may require up to 21 days to complete a lost‑package investigation. Once the package is confirmed lost, we will issue a refund or replacement immediately.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Decorolala
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 795‑7676
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)