• ● Large space can accommodate 3-4 children or 2 adults
• ● Ideal place for reading napping and playing
• ● Thickened PVC poles and triangle connectors for stable support
• ● High-strength polyester cotton for long service life
• ● Non-slip mat with soft coral velvet for added stability and comfort
• ● ASTM and CPSIA certification to ensure the safety of kids
• ● Side pockets for storing toys books and snacks
• ● A string of star lights emits warm yellow light (require 2x AA batteries not included)
• ● Door and windows with mesh curtains for good ventilation and visibility
• ● The tent and mat can be washed by hand or in a washing machine
• ● Easy to set up with the detailed instruction and inner zipper design
• ● Suitable for kid’s room play room living room daycare backyard park etc.
• ● A perfect birthday Christmas Day and festival gift for children

● Roomy and Multipurpose Tent for Kids: This kids playhouse measures 47.5” x 40” x 54” (L x W x H) providing large space for 3-4 children to play together. They can read books take a nap play role-playing games etc. And even parents can enter the roomy tent to enjoy happy family time with children.
● Well-Ventilated Space and Storage Pockets: The door and windows are equipped with breathable mesh curtains which promote good air circulation inside the tent and allow parents to keep an eye on kids conveniently. Meanwhile with rope ties children can roll up or fall down the curtains at will. What’s more the playhouse is designed with 2 side pockets to store kid’s toys story books and other small items.
● Safe Material and Stable Construction: This ASTM and CPSIA certificated kid’s playhouse is made of durable and high-strength polyester cotton which is skin-friendly and not easy to tear and wear. The sturdy PVC poles with firm connections in triangle structure form an ultra stable frame. Besides the non-slip mat with soft coral velvet increases stability and comfort.
● Perfect Gift and Eye-catching Appearance: Decorated with a string of shiny star lights this princess castle looks much more charming and dreamy making it a wonderful gift for children and a perfect partner for learning and playing indoors. It offers boys and girls a secret base while boosting their imagination and creatively.
● Tool-free Assembly and Easy Cleaning: Without any tools the kids play tent saves you a lot of time and effort to put it together under the guidance of the illustrated instruction. The upgraded bottom tube and connector as a flat threshold making it easier for your kids to get in and out and not trip over. By the way thanks to the zippered design you can detach and wash the cover and the mat if needed.

• Material: Polyester cotton PVC coral welvet
• Overall dimension: 47.5" x 40" x 54" (L x W x H)
• Net weight: 10 lbs
• Battery type:2 x AA Batteries (Not Included)
• Suitable age: 3 +
• Package includes:
• 1 x Kids play tent
• 1 x Star string light
• 1 x Non-slip mat
• 1 x Instruction
• Box Qty: 1(May vary by batch)

Return Window
You may request a return within 21 days of receiving your order.
After 21 days, we cannot accept returns or issue refunds.

Eligibility Requirements
All returns must meet the following conditions:
•     Unused and unopened with all original packaging, tags, and labels
•     In original condition (no signs of wear, damage, or use)
•     Complete with all accessories and documentation
•     Proof of purchase (order number or receipt required)
Note: These conditions do not apply to defective, damaged, or incorrect items. Such items may be returned even if opened.

Customer Remorse Returns (Change of Mind)

We accept returns for change of mind, incorrect selection, or similar reasons, provided the item meets our eligibility requirements outlined above.

In these cases:

•⁠  ⁠The customer is responsible for return shipping costs  
•⁠  ⁠Original shipping fees are non-refundable  
•⁠  ⁠The item must be unused, unopened, and in original condition with all packaging  

Once the returned item is received and inspected, a refund will be issued to the original payment method in accordance with our refund policy.

Non‑Returnable Items
The following items cannot be returned unless defective, damaged, or incorrect:
•     Custom or personalized products
•     Clearance items marked “Final Sale”
•     Opened or used health/beauty products (hygiene regulations)
•     Bedding, pillows, or mattresses open or used
•     Gift cards or digital downloads
•     Used or installed items
•     Items damaged due to improper use or handling

How to Initiate a Return
1.     Contact us at support@decorolala.com within 21 days of delivery.
2.     Provide your order number, item details, and reason for return.
3.     Once approved, you will receive an RMA number and return instructions. If you are responsible for return shipping costs, we may provide a return shipping label and deduct the return shipping cost from your refund.
4.     Package the item securely and clearly mark the RMA number on the exterior.
5.     Ship the item back using the carrier specified in your return instructions.

Refund Details
•     Items are inspected upon arrival at the return facility designated in your RMA instructions.
•     Approved refunds are issued to the original payment method within 7 business days of inspection.
•     Shipping fees are non‑refundable.
•     Your bank or credit card provider may require additional processing time.
If more than 7 business days have passed since your refund approval, please contact us at support@decorolala.com.

Return Shipping Costs
•     Defective, damaged, or incorrect items: We cover return shipping.
•     All other returns (e.g., change of mind, wrong size): The customer is responsible for return shipping costs. We recommend using a trackable and insured service.

Damages & Issues
Please inspect your order upon delivery and contact us immediately if an item is defective, damaged, or incorrect so we can resolve the issue promptly.

Exchanges
To exchange an item, please return the original item. Once the return is accepted, you may place a new order for the desired item.

Order Changes
Orders may be modified within 2 hours of purchase.
After this period, changes are not possible. If the order has shipped, please follow the return process.

Lost Packages

If your package is lost in transit, we will help investigate and resolve the issue. To be eligible for a replacement or refund, the shipping address provided at checkout must be complete and accurate, and we may require carrier confirmation that the package is lost. Carriers may require up to 21 days to complete a lost-package investigation. Once the package is confirmed lost by the carrier, we will issue a refund or replacement as appropriate. If the carrier marks a package as “delivered” but you did not receive it, please contact us within 48 hours so we can assist with a carrier claim. Resolution in these cases depends on the carrier’s investigation outcome.

Cancellations
Orders may be cancelled within 24 hours at no cost.
If the order has already shipped, please follow the return process.

For Shipping Information
Please refer to our Shipping Policy for delivery times, costs, and restrictions.

Contact Us
Store Name: Legal entity: 9125‑4201 Québec Inc. (operating as Decorolala)
Business Registration No.: 144855061RT0001
Tax ID: 1202749719TQ0001
Business Address: 8304 Chemin Devonshire, Suite 270, Mont Royal, QC H4P 2P7, Canada
Phone: +1 (514) 558-0991
Email: support@decorolala.com
Business Hours: Monday–Friday, 10:00 AM – 5:00 PM (EST)
Order Cut‑Off Time: 2:00 PM (EST)